Welcome to GBRI’s On-demand Portal! This information is important:
THE RECENT REPORTING ISSUES THAT WE WERE EXPERIENCING WITH USGBC’S SYSTEM HAS BEEN RESOLVED. HOURS COMPLETED MORE THAN 72 HOURS AGO SHOULD BE SHOWING. IF YOUR HOURS WERE REPORTED INCORRECTLY (NOT SHOWING AS LEED SPECIFIC) YOU CAN CONTACT USGBC DIRECTLY TO HAVE THIS ISSUE RESOLVED OR EDIT THE SUBMISSION DIRECTLY FROM YOUR USGBC ACCOUNT. WE DO NOT HAVE ACCESS TO YOUR ACCOUNT TO EDIT THIS FOR YOU. IF COURSES ARE STILL NOT SHOWING PLEASE CONFIRM THAT YOU HAVE NOT PREVIOUSLY COMPLETED THESE COURSES BY CHECKING YOUR USGBC CE HISTORY PAGE, THAT IT WAS COMPLETED BEFORE YOUR REPORTING PERIOD END DATE AND THAT YOU HAVE THE CORRECT GBCI ID NUMBER ON FILE.
If you have previously completed a course it cannot be reused for CE credit. Please contact us to see if you are eligible to have your courses switched out. If the course ID is different the course has been updated and can be used for CE credit. To confirm the courses you have completed please check your USGBC CE history page.
To ensure courses are automatically reported to USGBC and AIA please make sure you have updated your reporting information. You can update this information from the account section of your on-demand portal, once updated courses will be automatically reported.
Please make sure your reporting information is updated prior to completing any courses.
If your reporting information is not updated prior to completing your courses they will not be automatically reported to USGBC or AIA. Once we have your reporting information on file CE hours will appear on your CE transcript within 72 hours of completion.
If your course is not showing as 100% complete, please make sure you have marked all associated handouts as complete.
To get the most out of our on-demand portal we recommend you view our “Getting Started” video.